Last Updated: 15th March, 2026
At Eden Mansion, we want every order to reach you promptly and in perfect condition. Below you'll find everything you need to know about how we handle deliveries, so you always know what to expect.
We deliver to all addresses across the United Kingdom. If you have any queries about delivery to your specific location, please don't hesitate to get in touch with our team and we'll be happy to help.
All orders are processed within 1–2 business days, Monday to Friday. Our daily order cutoff time is 5:00pm BST. Orders placed after this time will be picked up and processed on the next available business day. Orders placed over the weekend or on bank holidays will begin processing on the following business day.
Once your order has been dispatched, it will be on its way via Royal Mail with an estimated transit time of 6–8 business days, Monday to Friday. From the date your order is placed, you can expect your parcel to arrive within 7–10 business days in total.
All orders are dispatched using Royal Mail. We rely on Royal Mail to deliver your order safely and reliably to your door.
We are delighted to offer free delivery on every order across the United Kingdom. There is no minimum spend required and absolutely no extra charges added at checkout — free delivery, every time.
Once your order has been dispatched, you will receive a confirmation email containing your Royal Mail tracking number. You can use this to follow your parcel's progress at any time via the Royal Mail website. You can also keep an eye on your order through our tracking page. For any further tracking queries, visit our FAQs page or contact our support team directly.
If your parcel appears to be delayed, has gone missing, or arrives in an unexpected condition, please contact our customer support team as soon as possible. We will liaise with Royal Mail on your behalf and do our very best to resolve the matter as promptly as we can.
Pop over to our FAQs page for answers to our most commonly asked questions, or reach out to our customer support team and we will get back to you as soon as possible.
Store Name: Eden Mansion
Address: 56 Wentworth St, London E1 7TD, UK
Email: support@edenmansion.com
Phone: +44 7418 351285
Contact: Contact Page
Customer Service: Monday to Friday, 9:00am – 5:00pm BST
We aim to respond to all emails within 1–2 business days.
Thank you for choosing Eden Mansion.